Burnsville residents have long experienced challenges with water quality, notably hard water and occasional taste and odor issues. These concerns stem from the city’s unique water sources and treatment processes.
Water Sources and Hardness
Burnsville’s water supply combines groundwater from 17 wells and surface water from the Kraemer Quarry. This blend contributes to the water’s hardness, primarily due to naturally occurring minerals like calcium and magnesium. Hard water can lead to scale buildup on appliances and fixtures, affecting their efficiency and lifespan.
Taste and Odor Concerns
Incorporating surface water from the quarry has introduced taste and odor challenges, especially during warmer months when algae blooms are more prevalent. Residents have reported earthy or fishy tastes and smells in their tap water during these periods.
City’s Response and Solutions
To address these issues, Burnsville has implemented several measures:
- On-Site Hypochlorite Generation: In 2014, Burnsville became the first metro system to adopt on-site hypochlorite generation for water disinfection. This method enhances safety and provides a stable residual, improving overall water quality.
- Carbon Filtration: The city employs carbon filtration to mitigate taste and odor problems associated with algae blooms, aiming to deliver more palatable water to residents.
Despite these efforts, some residents continue to experience hard water effects. Installing home water softeners can be an effective solution to reduce mineral buildup and improve water quality for household use.
Burnsville remains committed to providing safe and high-quality drinking water. Residents are encouraged to stay informed about water quality updates and to reach out to the city’s water department with any concerns or questions.

